Whilst we recommend, promote and believe in self-care and self-help, there can be times when you require more of a professional level of support and intervention, therefore if you, or someone you know is in mental health crisis and needs medical help fast;

  • Ring 999 to contact Emergency Services OR
  • Go to your nearest Accident and Emergency (A&E) department.

If it is not a medical emergency, but you still need urgent help;

  • Ring 111 for professional health advice 24/7, 365 days a year and guidance on where to access appropriate health services.
  • Make an appointment with your GP.

We have also put together a number of helplines who provide emotional and crisis support for everyone affected by mental ill health. There is also support through everything from a texting service, ‘Peer to peer’ support groups and even a new hub which informs you of specific support available local to you, via a postcode checker;

Give Us A Shout

Text Shout to 85258

(Free Text 24 hours a day, 7 days a week)


Mental Health Innovations is pleased to be partnered with Crisis Text Line (CTL) to bring CTL’s established technology platform and service model to the UK. CTL is a free, nationwide, text-based, 24/7 service for people experiencing crisis. Such as: Suicidal thoughts, Abuse or assault, Self-harm, Bullying and Relationship challenges.

Hub Of Hope


The Hub of Hope is the world’s first of its kind mental health database bringing grassroots and national mental health services together in one place for the first time ever. Using the location of web browser or mobile devices, the cloud-based web application allows anyone, anywhere to find the nearest source of support for any mental health issue, from depression and anxiety to PTSD and suicidal thoughts, as well as providing a ‘talk now’ button connecting users directly to the Samaritans.

The hub of hope is available to anybody at and is a free, downloadable app on iOS and Android devices. There are no costs associated to the Hub of Hope, the App and website are completely free to use and completely free to appear on, as a service who offers help and support.


Phone: 116 123

(Freephone 24 hours a day, 7 days a week)

Email:  [email protected]

Provide emotional support for people 24 hours a day, 365 days a year.  They allow people to talk about feelings of distress and despair and are confidential and offer non-judgemental support.


Phone: 0300 304 7000

(Local call rates, 6pm-11pm, 7 days a week)

Provides out of hours mental health and emotional support and information to anyone affected by mental ill health, including family, friends and carers.


Phone: 020 7251 5860

Email: [email protected]


Addaction supports adults, children, young adults and older people to make positive behavioural changes around alcohol, drugs, mental health and wellbeing.


Phone: 0207 553 7640

Email: [email protected]


Adfam provides information and support for families affected by drugs and alcohol.  Their website includes listing of helplines and local support groups across England, as well as training and information for drug and alcohol professionals

Anxiety UK

Phone: 08444 775 774

Email: [email protected]


Anxiety UK is a national charity, run by people with lived experience of anxiety, aiming to support everyone affected by anxiety through information and support.  This includes talking therapies and self-help groups.

Bereavement Advice

Phone: 0800 634 9494

(Freephone helpline 9am-5pm, Mon-Fri)


The Bereavement Advice Centre supports and advises people after a death in England and Wales.  Their website and helpline provide help with the wide range or practical issues that need to be managed after a bereavement as well as signposting to other support.


Phone: 0800 731 4880

(Freephone Helpline)


SSAFA is an independent charity which provides lifelong support to anyone who is currently service or has ever served in the Royal Navy, British Army or Royal Air Force, including running free and confidential helpline support.

PTSD Resolutions

Phone: 0300 302 0551

(9am-5pm Mon-Fri)

Email: [email protected]


PTSD Resolution helps veterans, TA and reservists who are struggling to reintegrate into a normal work and family life because of military trauma suffered during service in the Armed Forces.  Co-ordinate a network of 200 accredited therapists with a focus on military PTSD.

You got this Mental Health First Aid Oxford